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Customer Service

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Course
Customer Service - Brand Recognition
Customer Service - Brand Recognition
The topics we will cover in Trailways Brand Recognition include the History of Trailways, Brand Image, and Building a Personal Brand.
$15.00
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Course
Customer Service - Conflict Resolution
Customer Service - Conflict Resolution
This course will provide a six-step process for modifying and resolving conflicts of any size.
$15.00
45 mins
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Customer Service - Customer Experience Interaction
Customer Service - Customer Experience Interaction
The topics we will cover include Representing Trailways; Interacting with Customers; and Conflict De-Escalation and Resolution.
$15.00
30 mins
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Course
Customer Service - Driver and Passenger Safety
Customer Service - Driver and Passenger Safety
This course will cover Driver Behavior, Commercial Driver’s License Rules, CDL Drug and Alcohol Testing.
$15.00
45 mins
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Course
Customer Service - Vehicle Safety
Customer Service - Vehicle Safety
Your pre- and post-trip inspections are vital for the safety of yourself, your passengers, and other drivers on the road. 
$15.00
30 mins
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Bundle
Customer Service - 5 Course Bundle
Customer Service - 5 Course Bundle
Sign up for all 5 courses during 2022 and receive a special price of $30
5 Items
$60.00

Entry Level Driver Training

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Learning Path
ELDT Theory - Class B Vehicle Operation
ELDT Theory - Class B Vehicle Operation
By completing these courses, you will have the knowledge and theory requirements to take your CDL test.
4 Courses
$100.00
150 mins
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Course
ELDT Theory - Passenger Endorsement (P)
ELDT Theory - Passenger Endorsement (P)
This course covers Passenger Endorsement of Class B vehicles!
$25.00
45 mins
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Learning Path
ELDT Theory - Class B Vehicle Operation with Passenger Endorsement (P)
ELDT Theory - Class B Vehicle Operation with Passenger Endorsement (P)
By completing these courses, you will have the knowledge and theory requirements to take your CDL test.
5 Courses
$100.00
195 mins

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